Sonic has always been a favorite place to stop for a quick bite when I am travelling, and I am glad to see them arrive in Syracuse... but, this comes with a mixed bag. On the one hand, it is fast food. So, delicious, though not at all good for you. On the other hand, the service at this particular Sonic is sub-par. The wait time for food (especially int he drive thru) is a bit higher than I have come to expect from Sonic. I have had more orders delivered to me wrong then right. The carhops are always very nice, though I've usually driven away before I realize my order is missing something, or just incorrect. If you're going for a beverage, slushee, or ice cream, you'll be in good shape. If you order food, you may not necessarily get what you expect, and may be sitting int he drive through for 15+ minutes waiting.
The workers are sloppy and completely unprofessional. Only one female manager in training was helpful. The top manager did not listen to my order for my son who has ADHD and the burger was made wrong. She did not fix her error. She was rude and disrespectful. I will NEVER return to this sonic. I do like the one on Erie Blvd E though.
For a place that's supposed to specialize in burgers, I was pretty disappointed since the burger was a failure. The ingredients tasted crisp and fresh however the heart and soul of the hamburger is the patty which tasted like it had been under a hot lamp for hours.
Nice location for access to/from the major streets and highway. Fast and courtesy customer service. My only complaint is it was 11am & they were out of an item/waiting for the truck to bring mozzarella sticks.
Service was a little slow.
Good was delicious but there was a long wait. They were jammed in the drive thru, my order took about 15 minutes to fill...i had chosen to go inside, thinking it would be faster...it wasn't.
Sonic Drive In is a US Restaurant based in North Syracuse, New York. Sonic Drive In is located at 3808 Brewerton Rd, North Syracuse, NY 13212, USA.
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